Policies

Talk to us: We will do all we can to make you happy. The most important thing to remember is that these items are one-of-a-kind and unique in every way. If you have any questions about any item you are interested in, please feel free to call at: 503.706.5810. Or e-mail at: info@FletcherArtworks.com. Or send smoke signals, we will return your inquiry, ASAP.

Garments: In most cases, styles are size adjustable or extensively alterable. Notes are added in the description to indicate if it is running large or small to the stated size. Please note that sizing for all clothing is arbitrary, despite industry guidelines, and even more so for handmade, wearable art. At the risk of repeating myself, these pieces are unique, unique, unique, which may mean that our size Medium may not fit your size Medium and alterations by a talented seamstress may be required. But if you have any questions, please call at: 503.706.5810. Or e-mail at: info@FletcherArtworks.com. Smoke signals take longer.

Hats: Please try on your new hat with the liner intact. If you decide that this isn’t the hat for you, please return it with the liner in place. If you have fallen in love and intend to keep it, the liner is easily removed with a clip of the thread. Please understand this policy is in place with your health in mind. We cannot accept a return on a hat once the liner has been removed. Keep in mind that hats with veils and large brims may not conform to the CPSC flammability codes. Please keep your head away from any open flame while wearing your work of art. Self-emollition is no way to start your day.

Payments: We currently use PayPal for on-line purchases. 503.706.5810. We will be happy to place the order manually using The Sqaure. An additional fee may apply.

Billing for contract design services: Payment will be due upon receipt of invoice.

Returns: If you find that the item you’ve purchased isn’t what you want, please feel free to return it within 7 days. We will happily take it back if there is no damage to the item and the item hasn’t been worn. Please contact us for return authorization and shipping information. There will be a delay in replacing/crediting your funds. Since these are one-of-a-kind pieces, they need to come home first, before exchange/credit is made. Sorry about the inconvenience. I know it is a pain but they are our children and we watch over them with great concern. Once we receive your item and it is accepted your refund/exchange will be processed in just a few days. You will want to track and insure the shipment for the price of the item, as we will not be responsible for lost or damaged items.

Now to the fine print and nitty gritty.

Some of this seems so obvious and yet here we are listing what can and can’t be done on this site or at Fletcher Artworks LLC. Bear with us as we go through plethora of points and the cluster of components, not to mention the dullness of details. By using our site you agree to the following:

Submissions

If you provide us with comments on our blog, feedback or testimonials regarding your purchases from Fletcher Artworks, you grant Fletcher Artworks a royalty-free, perpetual, irrevocable right to publish, translate, create works from, distribute and display such content in any media, at any time, in any place. Whew!

Also, the rules of the blog are to respect one another and the authors’ content. Remember the Thumper Rule, if you can’t say anything nice, don’t say anything at all. We, at Fletcher Artworks reserve the right to edit all blog entries and responses. Please play nice in our space. It will be a lot more fun for everyone.

Copyright

Yeah, yeah, yeah. I’ve heard it all before. It is nearly impossible to copyright apparel, however all content on this site, such as text, graphic, logos, images are the property of Fletcher Artworks and may not be copied, distributed, sold or used with out written permission from Fletcher Artworks. We work hard at this creative endeavor; please respect our efforts and refrain from stealing.

Disclaimer

All items on this site are created with the greatest care and quality, however Fletcher Artworks LLC makes no warranties of any kind. Several items contained in this site are fragile by nature and must be treated as such. If an item needs eventual repair, please contact us at Fletcher Artworks, LLC and we will endeavor to repair, if possible. Charges may apply.